Shipping policy

Last updated: June, 14th, 2026

Shipping Overview

At La Gran Catrina | Mexico Decor, we proudly ship authentic handcrafted Mexican home décor to customers around the world.

Every order is carefully inspected and professionally packaged to ensure it arrives safely.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Large, custom, trade, or hospitality orders may require additional production or preparation time, which will be communicated before shipment.

Estimated Delivery Times

DHL United States / Canada - 2 to 4 business days - Free shipping.

DHL Europe - 3 to 4 business days.

DHL Central and South America - 4 to 6 business days.

DHL Asia / Australia - 4 to 7 business days.

DHL Rest of the world - 5 to 9 business days (Africa and some out-of-coverage countries that may be within the continents listed above).

*If other shipping company is required, let us know contacting directly. Most international orders are shipped via DHL Express. In certain situations, we may use an equivalent premium carrier to provide the best service for your destination.

Tracking Information

Once your order has shipped, you will receive a tracking number by email.

You may monitor your shipment directly through the carrier's tracking system (dhl.com for DHL International Express Service).

Delivery Address

Customers are responsible for providing a complete and accurate shipping address. If an incorrect or incomplete address is provided, additional shipping charges or delays may occur. Should a delivery issue arise, our team will gladly assist in coordinating with the shipping carrier.

National shipments

Shipping is completely free to any part of Mexico for any of our products, but we recommend purchasing in https://www.artesaniasmexicanas.com/ for better pricing.

The arrival of shipments takes a total of 1 to 2 business days from the purchase order.

International Shipping

Artesanías Mexicanas ships art pieces to any country in the world.

Shipping costs vary depending on the destination. Additionally, please note that you may be required to pay import taxes in your country upon arrival of the products.

Trade & Hospitality Projects

For hotels, interior designers, architects, restaurants, and large commercial projects, we offer customized logistics solutions, consolidated shipments, and tailored delivery schedules.

Please contact us directly for a personalized quotation.